Refund policy

Refund Policy

At Valor & Grace, every item is made to order with care and intention. Because of this, we offer refunds or exchanges only for defective items or incorrect sizes sent by us.

Eligible for Refund/Exchange

  • Defective or damaged items
  • Incorrect product received
  • Wrong size sent (different from what you ordered)

Not Eligible

  • Buyer’s remorse
  • Ordering the wrong size
  • Worn, washed, or used items
  • Custom or personalized items

To request a refund or exchange, contact us at info@valorgrace.com within 7 days of receiving your order. Please include your order number and clear photos of the issue so we can assist you quickly.