Shipping policy
For all Valor & Grace products that are made to order, please allow 7 days for production before your order ships.
Shipping Details
- Orders are shipped via with tracking provided.
- Shipping times vary based on location and carrier performance.
- Valor & Grace is not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout.
- If your order arrives damaged, please contact us within 7 days with photos so we can assist.
International & Military Base Shipping Policy
Valor & Grace is proud to support our military community and customers around the world. We offer shipping to international destinations as well as APO, FPO, and DPO addresses.
Because these shipments have unique requirements, please review the following guidelines.
Shipping to APO/FPO/DPO (Military Addresses)
We gladly ship to military bases and deployed locations.
To ensure your order arrives without delay, please enter your address using the official USPS format:
- Name
- Unit/PSC Number + Box Number
- APO/FPO/DPO
- AA/AE/AP
- ZIP Code
Important Notes
- Delivery times vary based on location and military mail routing.
- Tracking updates may be limited once the package enters the military postal system.
- Some items may be restricted based on destination; we will notify you if an issue arises.
We consider it an honor to ship to those serving away from home.
International Shipping
International shipping is available to select countries.
Shipping rates and delivery times vary by destination and will be calculated at checkout.
Customs, Duties & Taxes
- International customers are responsible for any customs fees, import taxes, or duties required by their country.
- Valor & Grace cannot predict or control these charges.
- Delays caused by customs processing are outside our control.
Delivery Times
International delivery may take longer than domestic shipping, depending on:
- Customs processing
- Local postal service performance
- Regional restrictions or delays
We will provide tracking information whenever available.
Restrictions & Limitations
While we strive to ship worldwide, certain countries or regions may have:
- Import restrictions
- Carrier limitations
- Prohibited items lists
If your order cannot be shipped due to restrictions, we will contact you immediately with alternative options.